Icon Health and Fitness - Broken console on new treadmill just purchased. No one answers customer service phone.
2 comments
Bought a treadmill that has a chunk broken out of the console, can't get this company to answerthephone as the paperwork states to do. Will try returning to the store and they can get the replacement parts or quit caring your produces.
That would be very damaging to your company but maybe you do not care. Obviously. No one is answering the phone and it is using up all my battery.
Need new console to replace the broken one you sent me. In the meAn time maybe I should contact gold gym directly to file a complaint with them as well.
Monetary Loss: $360.
Location: Walnut Creek, California
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Please avoid publishing any personal information and promotional content
As far as I know, Icon does not sell "produces"..? And if you're seeing your treadmill break out of the console, you may need to speak to a psychiatrist.
If your phone continues to die, purchase a charger.
I believe you meant to say, "It takes a very long time to get in contact with them." As they are a company, and experience high call volumes. They do not sit around with party hats eating pizza and laughing at the phone as it rings.
MakeMeSad, you obviously work for this terrible company and represent the atrocious services complained about on this site. You make fun of this customer and his valid complaints. I hope your company goes out of business and you all end up on the street.